Topics
UAE Gold Souk Voucher
- Can I issue more than one voucher using the same Tax-Free form?
- Do I still need to complete the VAT refund process after issuing the voucher?
- How does the utu voucher work?
- Why should I use a utu voucher?
- Can the voucher be used in other partner stores once the voucher is generated?
- Is there a minimum purchase amount needed to claim a VAT refund?
About utu
Duty-free Vouchers
- Does the Milan Duty Free voucher have an expiry date?
- Considering claiming VAT refund and shopping at Milan Duty Free, how early should I arrive at the airport for my flight?
- Does utu change my usual VAT refund process?
- What if I didn’t spend the full amount of the Milan Duty Free voucher? Can I get the unspent amount back?
- How long before my departure from Milan should I use utu?
- Can I issue more than one Milan Duty Free voucher for each tax-free form?
My Account
- How do I cancel my utu account?
- Can I change my mobile number or email address after I have registered?
- How do I enable notifications on my device?
- How is my registered information being used?
- I forgot my password.
- My mobile device is not receiving the verification code. What should I do?